Mercy Hospital MEMORANDUM DATE: September 22, 1999 TO: DEM STAFF CLINICAL COORDINATORS FROM: BRUCE A. MacLEOD, MD, F.A.C.E.P. SUBJ: NOTIFICATION OF SURGICAL ATTENDINGS There is a perception, and sometimes reality, that there is a delay in completing the surgical consultations in the Department of Emergency Medicine by the surgical house staff. To improve communications between the two departments and to improve the flow of surgical patients through the Department of Emergency Medicine, the Division of General Surgery has agreed that the general surgery attending should be contacted at the same time that the surgical consultation is initiated. When we call the surgical officer of the day, the consulting surgeon should also be contacted and by the attending DEM physician to alert them of the developing consultation. When this was discussed at the Division of General Surgery there was not universal agreement that the surgical house staff were the barriers to efficient patient flow through the Department of Emergency Medicine. Indeed, many of the surgical attendings felt that the majority of surgical patients had prolonged stays in the Department of Emergency Medicine prior to the initiation of the consultation process. By clarifying when the consultation process is initiated and documented on the chart that we can better understand where we can improve the quality of care provided to these patients. Just as we are respectful of the Department of Medicine attendings in regards to how many calls they receive after 11 p.m.,we should also be respectful of the surgical attending in the application of this initiative. The general surgery attending should not be contacted after 11 p.m. or before 6 a.m. Since the vast majority of the surgical consultations take place after 6 a.m., and before 11 p.m., I believe that will be ample opportunity to assess and improve this process. If you have any questions, please feel free to contact me. I look forward to your comments and suggestions regarding this issue. BAM: kms.794a C: Charles Copeland, MD